Legal
Refund Policy
Last updated October 24, 2026
I want you to have a positive coaching experience. This policy explains how refunds and cancellations are handled for all programs and sessions.
01Refund Eligibility
Refunds for one-time coaching sessions or programs are available if you request one within 7 days of purchase, provided that no session has been delivered and digital materials have not been accessed.
02Non-Refundable Items
Fees for sessions already delivered, as well as any digital materials already accessed or downloaded, are non-refundable.
03Multi-Session Packages
For packages with multiple sessions, unused future sessions can be refunded if requested within the eligibility window. Completed sessions and accessed materials are not eligible for a refund.
04Monthly Partnership Cancellation
Monthly coaching plans can be canceled at any time. Cancellations take effect at the end of the current billing period; no partial refunds are given for the remainder of the month.
05Missed or Rescheduled Sessions
If you miss a scheduled session without providing at least 24 hours notice, the session may be forfeited and is non-refundable. Requests to reschedule with proper notice are always accommodated when possible.
06Duplicate or Accidental Charges
If you notice a duplicate or accidental charge, notify me immediately. I will review and process an appropriate refund promptly.
07Requesting a Refund
To request a refund, email me at me@danlank.store or use the Contact page. You will receive a response within 3 business days.
08Refund Processing
Approved refunds are processed via Stripe. Depending on your bank, refunds typically appear within 5-10 business days.
09Chargebacks
If you believe there has been unauthorized use of your payment or need support, please contact me first to resolve the issue. Disputed chargebacks may lead to loss of access to coaching services.